At Satimum.com, we strive to provide high-quality products and a seamless shopping experience. However, if you are not satisfied with your purchase, we offer a 7-day return policy and a hassle-free refund process.

1. Return Policy

  • You may request a return within 7 days of delivery.
  • The product must be unused, in its original packaging, and in resellable condition.
  • Certain items, such as perishable goods, personal care products, and customized items, may not be eligible for return.
  • To initiate a return, contact us at support@satimum.com with your order details and reason for return.

2. Refund Process

  • Once we receive and inspect the returned item, we will notify you about the status of your refund.
  • If approved, the refund will be processed within 10 days to the original payment method.
  • Shipping charges (if applicable) are non-refundable unless the return is due to a mistake on our part (e.g., incorrect or defective product).

3. Exchange Policy

  • If you wish to exchange an item, please return the original product first and place a new order.

4. Cancellations

  • Orders can be canceled before they are shipped. Once shipped, the standard return policy applies.

5. Contact Us

For any return or refund-related queries, feel free to reach out:

📧 Email: support@satimum.com

By placing an order on Satimum.com, you agree to this Refund & Returns Policy.